Shipping & Delivery
We work with tracked shipping services to ensure you can follow your order every step of the way – from dispatch to delivery.
Order Processing
- Standard items: up to 3 business days for processing
- Priority processing (when available): up to 2 business days
- Customised items may require additional time (see product page)
After dispatch, you will receive an email with the tracking number.
Delivery Times
All orders include tracking.
Estimated delivery times are:
- Portugal and Spain: 5 to 12 business days
- Rest of Europe: 8 to 15 business days
Times are estimates and may vary due to external factors such as customs, peak season, or local postal services.
Shipping Costs
- Free standard shipping is available for certain regions
- For some international destinations, a flat shipping fee may apply
- The final cost is always displayed at checkout before payment.
Shipping Availability
We ship to various regions.
If your country does not appear at checkout, it means we currently do not ship to that destination.
⚠️ Important Information
- Always check that the address is correct before finalising your purchase
- Vunelle is not responsible for problems caused by incorrect data
Once marked as delivered by the carrier:
- we are not responsible for subsequent loss or misplacement
Undelivered Orders
If your order does not arrive within 30 days, please contact us.
- we will investigate and help resolve the issue
Contact
For any questions about shipping or deliveries:
Vunelle — effortless elegance, every day.